👋 How can we help?
Find answers to common questions or get in touch with our support team.
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Getting Started
Click the "Start Free Trial" or "Register" button on our homepage. Choose whether you're a parent or teacher, fill in your details, and you'll have access to our 30-day free trial immediately.
The free trial gives you full access to all features for 30 days. You can explore all our games, quizzes, and activities, add children or students, and track progress. No payment is required to start.
After logging in, go to your Dashboard and click "Add Child". Enter your child's name, age, and year group. You can add up to 3 children on a parent account.
Learnillion is designed for children ages 4-8, covering Reception through Year 4 of the UK National Curriculum. Our content is carefully tailored to each year group.
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Subscriptions & Billing
We offer monthly and annual plans for both parents and teachers. Annual plans save you around 17% compared to monthly billing. Visit our pricing page for current prices.
You can cancel anytime from Settings > Subscription. Your access continues until the end of your current billing period. There are no cancellation fees.
Yes! You can upgrade from monthly to annual (or vice versa) from your Settings page. Changes take effect at your next billing date.
We accept all major credit and debit cards (Visa, Mastercard, American Express) through our secure payment provider, Stripe.
Go to Settings > Subscription and click "Manage Payment Method". This will open your billing portal where you can update your card details.
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For Parents
Parent accounts can add up to 3 children. Each child has their own profile and progress tracking.
Select your child from the dropdown in the header, then go to Progress from the menu. You'll see detailed reports on activities completed, scores, and areas for improvement.
Yes! Once you've selected a child, they can browse and play activities on their own. The platform is designed to be safe and easy for young children to navigate.
Absolutely. All our content is child-friendly with no ads, external links, or inappropriate material. We take child safety very seriously.
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For Teachers
From your Dashboard, click "Add Class". Give your class a name, select the year group, and you're ready to add students.
Students use a simple login system with a class code and their username. No email is required - perfect for young children. You can find the login details in each student's profile.
Yes! Go to Tasks, select a class, and choose activities to assign. Students will see their assigned tasks when they log in, and you can track their completion.
Teacher accounts can have up to 3 classes with up to 50 students per class - plenty for most classroom needs.
Yes! The Progress section shows detailed analytics for each student and class, including completion rates, scores, and time spent on activities.
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Content & Learning
We cover Maths, English, Science, and more - all aligned with the UK National Curriculum for Reception through Year 4.
We offer interactive games, quizzes, video lessons, and printable worksheets. There's something for every learning style!
We regularly add new games, quizzes, and activities. Subscribe to our newsletter to hear about new content releases.
Yes! Many of our resources include printable worksheets and activity sheets that you can download and use offline.
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Technical Help
Learnillion works on any device with a modern web browser - computers, tablets, and phones. For the best experience with games, we recommend tablets or computers.
No! Learnillion runs entirely in your web browser. Just visit our website and log in - no downloads or installations required.
Try refreshing the page first. If that doesn't work, try clearing your browser cache or using a different browser. If problems persist, contact our support team.
Click "Forgot Password" on the login page and enter your email. We'll send you a link to reset your password.
Still need help?
Can't find what you're looking for? Our support team is here to help.
Contact Support